Every question, answered
Every question the documentation answers, each linked to the part of the page that answers it.
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Getting Started
- What is Gloriads?Introduction
- What can I do with Gloriads today?Introduction › What you can do today
- Where do I start?Introduction › Where to start
- Does Gloriads change anything on Amazon without my approval?Introduction › What you can do today
- How do I get help from a person?Introduction › Getting help
- How do I create an account?Quick start › 1. Create your account
- Why can't I sign up yet?Quick start
- I did not get the 6-digit codeQuick start › 1. Create your account
- How do I connect Amazon Ads after signing up?Quick start › 2. Connect Amazon Ads
- How long until my figures appear?Quick start › 3. Open your dashboard
- Which tool should I try first?Quick start › 4. Try a tool
- What happens when my free trial ends?Quick start › When the trial ends
Your Amazon Ads
- How do I connect my Amazon Ads account?Connect Amazon Ads › Connect
- Which Amazon account should I sign in with?Connect Amazon Ads › Connect
- It says « The Amazon Ads connection is opening soon »Connect Amazon Ads › Connect
- What can Gloriads do on my Amazon account?Connect Amazon Ads › What Gloriads can do once connected
- Does Gloriads change my campaigns without asking?Connect Amazon Ads › What Gloriads can do once connected
- Which marketplaces does Gloriads support?Connect Amazon Ads › Your marketplaces
- A new marketplace does not show upConnect Amazon Ads › Your marketplaces
- What happens if Gloriads loses access to Amazon?Connect Amazon Ads › If Gloriads loses access
- How do I disconnect Amazon Ads?Connect Amazon Ads › Disconnect
- Will disconnecting change my campaigns?Connect Amazon Ads › Disconnect
- Which hours of the day sell best?Dashboard › Performance by hour
- How do I add, remove or reorder dashboard cards?Dashboard › Arrange your dashboard
- How do I fold a dashboard card?Dashboard › Arrange your dashboard
- What needs my attention on my account?Dashboard › To look at
- How do I hide a line in To look at?Dashboard › To look at
- What does ACOS mean?Dashboard › Performance
- What do the dashboard figures mean?Dashboard › Performance
- How do I choose the figures shown on the dashboard?Dashboard › Performance
- What does the chart show?Dashboard › Performance
- Do sales include organic sales?Dashboard › Performance
- Are orders counted in orders or units?Dashboard › Performance
- In which currency are amounts shown?Dashboard › Performance
- How do I change the period?Dashboard › Pick a period
- How do I see my lifetime spend?Dashboard › Pick a period
- Why is today's figure so low?Dashboard › Pick a period
- How do I compare with last year?Dashboard › Compare with another period
- How do I compare with the previous period?Dashboard › Compare with another period
- What do the green and red changes mean?Dashboard › Compare with another period
- Why do compared periods end yesterday?Dashboard › Compare with another period
- What do « — » and « New » mean next to a figure?Dashboard › Compare with another period
- How much do I spend on each ad type?Dashboard › Spend by ad type
- Why did my spend go up?Dashboard › What moved
- Is my spend up because of more clicks or more expensive clicks?Dashboard › What moved
- Which campaigns spend more than last week?Dashboard › What moved
- Which keywords made my spend change?Dashboard › What moved
- Why don't I see the By marketplace card?Dashboard › By marketplace
- How do I see results per marketplace?Dashboard › By marketplace
- Which marketplaces are above their target ACOS?Dashboard › By marketplace
- Will I stay within my monthly budget?Dashboard › Monthly budget
- Why don't I see the Monthly budget card?Dashboard › Monthly budget
- How much money do I waste on targets that never sell?Dashboard › Wasted spend
- How do I pause a keyword that spends without selling?Dashboard › Wasted spend
- Which words of my search terms cost the most without selling?Dashboard › Wasted spend
- Which of my products sell the most?Dashboard › Top 10 products
- Which products waste the most ad money?Dashboard › Top 10 products
- How are two products with the same figure ranked?Dashboard › Top 10 products
- How do I see my top products in one marketplace?Dashboard › Top 10 products
- How do I open a top product on Amazon?Dashboard › Top 10 products
- What did Gloriads do for me?Dashboard › What Gloriads did for you
- How many Kindle Unlimited pages did my ads bring?Dashboard › Kindle Unlimited
- What is ACOS with KU royalties?Dashboard › Kindle Unlimited
- Why don't I see the Performance by targeting type card?Dashboard › Performance by targeting type
- Which targeting type works best?Dashboard › Performance by targeting type
- How do my automatic targeting groups perform?Dashboard › Performance by targeting type
- How many targets does each targeting type have?Dashboard › Performance by targeting type
- How often are my figures updated?Dashboard › How fresh the figures are
- How do I refresh my data now?Dashboard › How fresh the figures are
- How far back does my history go?Dashboard › How fresh the figures are
- Where do I see each campaign's spend, sales and ACOS?Campaigns › Figures
- How do I change the period of the figures?Campaigns › Figures
- How do I choose the figures shown above the campaigns?Campaigns › Performance chart
- How do I hide the chart on the Campaigns page?Campaigns › Performance chart
- Why do some campaigns show units sold under their orders?Campaigns › Figures
- How many campaigns, ad groups and ads do I have?Campaigns › Figures
- How many campaigns did Gloriads create or touch?Campaigns › Figures
- How fresh are the campaign figures?Campaigns › Figures
- Is my campaign above or below its target ACOS?Campaigns › Figures
- How do I sort campaigns by spend or ACOS?Campaigns › Sort and choose columns
- How do I hide or show columns?Campaigns › Sort and choose columns
- How do I move a column or make it wider?Campaigns › Sort and choose columns
- Can I see the campaigns of every marketplace in one list?Campaigns › All marketplaces
- Why is my campaign not delivering?Campaigns › Status and filters
- How do I see my archived campaigns?Campaigns › Status and filters
- Which rules act on a campaign?Campaigns › Rules and last change
- What did Gloriads change last in a campaign, and can I undo it?Campaigns › Rules and last change
- Why does my new campaign not show up?Campaigns › How fresh the list is
- How do I save my campaign filters?Campaigns › Saved filters
- How do I see a campaign's ad groups?Campaigns › Ad groups
- How do I open a campaign or an ad group in the Amazon Ads console?Campaigns › Ad groups
- How do I pause or turn on a campaign or an ad group?Campaigns › Turn a campaign or an ad group on or off
- Can I change several campaigns at once?Campaigns › Change many at once
- Can I undo a pause or an enable?Campaigns › Turn a campaign or an ad group on or off
- What do SP, SB and SD mean?Campaigns › Campaign types
- How do I hide a campaign type?Campaigns › Campaign types
- Which campaigns did Gloriads create or change?Campaigns › Who touched what
- How do I see what Gloriads changed in one campaign?Campaigns › Who touched what
- How do I find a campaign by name?Campaigns › Who touched what
- How do I see more campaigns per page?Campaigns › Long lists
- How do I save a campaign as a template?Campaigns › Save a campaign as a template
- How do I pause or turn on many campaigns at once?Bulk edit › Select campaigns and ad groups
- How do I change the daily budget of many campaigns at once?Bulk edit › Change a budget or a bid
- How do I change the bids of many keywords or targets at once?Bulk edit › Targets
- Can I select every campaign, not just this page?Bulk edit › Select campaigns and ad groups
- How do I tick many rows quickly?Bulk edit › Select campaigns and ad groups
- How do I see only the rows I ticked?Bulk edit › Select campaigns and ad groups
- Why are some lines left as they are in the preview?Bulk edit › What is left as it is
- Can I undo a bulk edit?Bulk edit › Preview, apply, undo
- Where do I see what shoppers typed before clicking my ads?Search terms and n-grams › What this page shows
- What is an n-gram?Search terms and n-grams › Words, pairs and triplets (n-grams)
- Which words cost me money without selling?Search terms and n-grams › Find the words that cost without selling
- How do I add a search term or a word as a negative keyword?Search terms and n-grams › Add negatives in two clicks
- How do I add a search term that sells as a keyword?Search terms and n-grams › Add negatives in two clicks
- Why can't I select some words?Search terms and n-grams › Add negatives in two clicks
- Can I see the search terms of the last 12 months or of all time?Search terms and n-grams › The period
- Can Gloriads tell me when a long period of search terms is ready?Search terms and n-grams › The period
- Why are there no search terms for my Display or Streaming TV campaigns?Search terms and n-grams › What this page shows
- Can I see the search terms of only some campaigns?Search terms and n-grams › What this page shows
- Which campaigns did a search term appear in?Search terms and n-grams › What this page shows
- Can each campaign have its own target ACOS?Campaign goals › Target ACOS
- How do I set a minimum and maximum bid for a campaign?Campaign goals › Bid limits
- What happens when a rule's ceiling is higher than the campaign's maximum bid?Campaign goals › What rules do with them
- Do bid limits apply to bids I type in a bulk edit?Campaign goals › What rules do with them
- How do I bring bids that are already above the maximum back inside?Campaign goals › Bids already outside
- How do I create a campaign?Create a campaign › Choose the campaign type
- Why is a campaign type « Not offered »?Create a campaign › Choose the campaign type
- Can I start from a template or one of my campaigns?Create a campaign › The steps
- Is a new campaign created paused?Create a campaign › The steps
- Can I add broad match modifier keywords to a Sponsored Brands campaign?Create a campaign › Sponsored Brands keywords
- Which match types can a Sponsored Brands keyword have?Create a campaign › Sponsored Brands keywords
- Can I add broad match modifier keywords to a Sponsored Products campaign?Create a campaign › Sponsored Products keywords
- How do I launch video ads?Create a campaign › Video ads
- How do I create a Sponsored Brands video ad?Create a campaign › Sponsored Brands video
- How do I create a Display video ad?Create a campaign › Display video
- How do I create a Streaming TV ad?Create a campaign › Streaming TV
- How do I upload a video to Amazon?Create a campaign › Pick or upload the video
- How do I launch video ads on many products at once?Create a campaign › Video ads on many products
- How do I see my ad results per product?Products › The list
- What do the Structure and Overlaps columns mean?Products › The list
- How do I sort the products?Products › The list
- How do I see more products per page?Products › The list
- How do I find a product by its title?Products › The list
- How do I open a product's page on Amazon?Products › The list
- How do I see a product's figures day by day on a chart?Products › A product's page
- How do I see a product's figures on one marketplace only?Products › A product's page
- Can I pause a campaign from a product's page?Products › A product's page
- How do I sort a product's campaigns?Products › A product's page
- How do I see every target of a product's campaigns?Products › Targets and bids
- How do I change the bids of several targets at once?Products › Targets and bids
- How do I lower the bids of my ASIN targets with a high ACOS?Products › Targets and bids
- Why can't the Targets table follow my date range?Products › Targets and bids
- Why do a target's figures include other products?Products › Targets and bids
- How often are the product figures updated?Products › How fresh the figures are
- What is a campaign role?Products › Campaign roles
- How do I confirm my campaigns' roles?Products › Campaign roles
- Why do my campaigns compete for the same search?Products › Overlaps: searches several campaigns compete for
- Which campaign keeps a search?Products › Overlaps: searches several campaigns compete for
- How do I fix campaigns that compete for the same search?Products › Fix the overlaps
- Can I undo a structure correction?Products › Fix the overlaps
- Can Gloriads fix overlaps by itself every day?Products › Keep the structure clean
- Can a rule send a search to the product's exact campaign?Products › In rules and templates
- Why is some Sponsored Brands spend not counted per product?Products › Limits
- Do Sponsored Brands video ads count per product?Products › Limits
- How do I give a product its margin, phase or stock?Products › Business details
- Is my product in stock?Products › Stock
- Do my ads stop when a product is out of stock?Products › Stock
- How much do I spend on my own brand's searches?Products › Your brand's searches
- Which searches count as my brand?Products › Your brand's searches
- How do I set a monthly budget for a marketplace?Budgets › Set a monthly budget
- Can Gloriads pause my campaigns when the month's budget is reached?Budgets › Pause at the cap
- When are my campaigns turned back on after a pause at the cap?Budgets › Pause at the cap
- What do « On track », « Spending too fast » and « Below pace » mean?Budgets › Where the month stands
- Why is my budget in US dollars?Budgets › Set a monthly budget
- How precise is the cap?Budgets › How precise the cap is
- Can Gloriads pause my campaigns at night?Dayparting › Paint the week
- How do I raise or lower bids at certain hours?Dayparting › Paint the week
- Where do the hourly figures come from?Dayparting › Which hours sell
- Which time zone does a schedule use?Dayparting › Paint the week
- What happens to my bids when a schedule ends or is turned off?Dayparting › What Gloriads guarantees
- Can a campaign be in two schedules?Dayparting › Several schedules
- Can I import a dayparting schedule from another tool?Dayparting › Import or export a CSV
- How do I export my campaigns to Excel or CSV?Export a table › Save a table
- Which tables can I export?Export a table › What each table exports
- Does the export follow my filters and search?Export a table › Save a table
- Why do amounts have no currency sign in the file?Export a table › In the file
Rules & automation
- What is a rule?Rules
- How do I create a rule?Rules › Create a rule
- Can one rule cover several campaign types?Rules
- Why is a campaign type greyed out or marked Not offered?Rules › Create a rule
- How often can a rule run?Rules › Frequency
- Which time zone does a rule use?Rules › Frequency
- What can a rule change on Sponsored Products?Rules › What it looks at
- How do I harvest search terms automatically?Rules › What it looks at
- Can a rule harvest the search terms of my ASIN targeting into a keyword ad group?Rules › What it looks at
- Can every ad group a rule creates get my list of negative keywords?Rules › What it looks at
- How do I add negative keywords automatically?Rules › What it looks at
- Can a rule just alert me without changing anything?Rules › What it looks at
- What can a rule do on Sponsored Brands?Rules › On Sponsored Brands
- Can a rule harvest the search terms of my Sponsored Brands video ads into a new ad group?Rules › On Sponsored Brands
- Can a rule add broad match modifier keywords?Rules › What it looks at
- Can a rule act only on video ads?Rules › On Sponsored Brands
- What can a rule do on Sponsored Display?Rules › On Sponsored Display
- What can a rule do on Streaming TV?Rules › On Streaming TV
- Why judge Streaming TV on impressions, not clicks?Rules › On Streaming TV
- How do I choose the campaigns a rule acts on?Rules › Where it acts
- Which figures can a condition use?Rules › When and what
- How do AND, OR and brackets work in a rule?Rules › When and what
- Are rule amounts converted between currencies?Rules › When and what
- How do I find keywords that spend without selling?Rules › When and what
- Can a rule act only at certain hours or days?Rules › When and what
- How do I compare a figure with the days before?Rules › Compare with the days before
- Can a rule read the last 180 or 365 days?Rules › Choose the period
- Can a rule compare with the same days last year?Rules › Choose the period
- Can I leave out Prime Day or a stock-out from a rule's figures?Rules › Choose the period
- Can a rule read fixed dates?Rules › Choose the period
- How do I get alerted when spend jumps?Rules › Compare with the days before
- What guardrails does a rule have?Rules › Safety
- Can I stop rules from touching campaigns launched in the last 7 days?Rules › Leave new campaigns alone
- Why did my rule leave a new campaign alone?Rules › Leave new campaigns alone
- How many objects can a rule change per run?Rules › Safety
- How do I test a rule before turning it on?Rules › Test before you turn it on
- How do I turn a rule on or off?Rules › Manage your rules
- How do I run a rule right now?Rules › Manage your rules
- How do I duplicate or delete a rule?Rules › Manage your rules
- What happens to my rules if Gloriads loses access to Amazon?Rules › Manage your rules
- Are there ready-made rules?Rules › Rule templates
- How do I see what a rule did?Rules › Follow its runs
- What happens when two rules disagree?Rules › When two rules disagree
- How do I combine two rules into one?Rules › Before they run
- Why was a keyword not added by my rule?Rules › Before they run
- What does Held mean in a test or in Activity?Rules › At each run
- Will a rule undo my own change?Rules › Your own changes come first
- Can I let my rules change an item before the 7 days are over?Rules › Your own changes come first
- How do I stop a rule from touching an item again?Rules › Your own changes come first
- What is a target ACOS and how do rules use it?Rules › Target ACOS
- Where do I set my target ACOS?Rules › Target ACOS
- Can a rule set a bid from my target ACOS?Rules › Bids and budgets computed from your figures
- Why didn't my rule touch a keyword?Rules › Test before you turn it on
- Can a rule read my product margin, phase or stock?Rules › More figures and details
- Why can't my rule read « Product in stock »?Rules › More figures and details
- Can a rule read figures by placement, all time or KENP?Rules › More figures and details
- Which jobs do my rules not do yet?Rules › What your rules cover
- Which campaigns are in no rule?Rules › What your rules cover
- What happens when a rule template is updated?Rules › When a template changes
- Do rules work on a very large account?Rules › Follow its runs
- Will a template update change my rule by itself?Rules › When a template changes
- How do I stop my brand name from being negated?Never-negate lists
- Where are the never-negate lists?Never-negate lists › Open them
- What does a keyword in the list protect?Never-negate lists › What they protect
- Can a rule still add my brand as a keyword?Never-negate lists › What they protect
- What is added to the never-negate lists for me?Never-negate lists › What goes in them
- How do I add Merch on Demand ASINs to the list?Never-negate lists › What goes in them
- How many entries can a never-negate list hold?Never-negate lists › What goes in them
- Where do I see a negative that was kept off?Never-negate lists › Where you see them work
Toolkit
- How do I tick every ad group of my search in one click?Add products to ad groups › 2. Ad groups
- How do I add a product to many ad groups at once?Add products to ad groups
- How do I paste a list of ASINs or SKUs?Add products to ad groups › 1. Products
- Can I upload a file of products?Add products to ad groups › 1. Products
- Why was a product left out?Add products to ad groups › 1. Products
- How do I add Merch on Demand products?Add products to ad groups › 1. Products
- How do I save a group of products?Add products to ad groups › 1. Products
- Does Gloriads add a product twice?Add products to ad groups › 3. Preview and approve
- Can I create the ads paused?Add products to ad groups › 3. Preview and approve
- What happens after the ads are created?Add products to ad groups › After creation
- How do I copy campaigns to another marketplace?Duplicate to another marketplace
- Why does the tool ask for a campaign type first?Duplicate to another marketplace › 1. Choose the type of campaign
- Can I duplicate a campaign on the same marketplace?Duplicate to another marketplace › 3. Pick the marketplaces
- Which campaigns can be copied?Duplicate to another marketplace › Before you start
- Why is a marketplace greyed out?Duplicate to another marketplace › 3. Pick the marketplaces
- Why was my copy renamed « duplicate1 »?Duplicate to another marketplace › 4. Check with Amazon
- How are my keywords translated?Duplicate to another marketplace › Another language: your keywords
- How do I keep a word untranslated?Duplicate to another marketplace › Another language: your keywords
- What does the « No bid » tag mean?Duplicate to another marketplace › Another language: your keywords
- How are bids and budgets converted?Duplicate to another marketplace › Another currency: your bids and budget
- What happens to Sponsored Brands collection titles?Duplicate to another marketplace › Sponsored Brands: collection titles
- How do I pick a video for a Sponsored Brands copy?Duplicate to another marketplace › Sponsored Brands: videos
- What changes on a Sponsored Brands copy?Duplicate to another marketplace › What changes on a Sponsored Brands copy
- Can I copy Display campaigns?Duplicate to another marketplace › What changes on a Display copy
- Can I copy Streaming TV campaigns?Duplicate to another marketplace › What changes on a Streaming TV copy
- What is not copied?Duplicate to another marketplace › What is not copied
- Why are some category targets left out?Duplicate to another marketplace › Why are some of my category targets left out?
- Does Gloriads pick a similar category instead?Duplicate to another marketplace › Does Gloriads pick a similar category instead?
- Are copied campaigns created enabled?Duplicate to another marketplace › 6. Approve
- How many campaigns can I copy at once?Duplicate to another marketplace › Limits
- What is a campaign template?Campaign templates
- How do I create a template?Campaign templates › Create a template
- How do I name campaigns automatically?Campaign templates › Create a template
- Can I paste all my keywords at once?Campaign templates › Create a template
- How do I launch several templates together?Campaign templates › Groups
- Can a template make several campaigns?Campaign templates › Groups
- How do I launch campaigns for a new product?Campaign templates › Launch on products
- What if a campaign name already exists?Campaign templates › Launch on products
- Can Gloriads propose campaigns for every new product?Campaign templates › New product automation
- How do I get one campaign per match type?Campaign templates › Split a campaign
- How do I set a different bid for exact, phrase and broad?Campaign templates › Split a campaign
- Are there ready-made negative keyword lists?Campaign templates › Link Library lists as negatives
- How do I reuse a Library list as negatives in a template?Campaign templates › Link Library lists as negatives
- Can a template make Sponsored Brands, Display or Streaming TV campaigns?Campaign templates › Sponsored Brands, Display and Streaming TV templates
- Which video does a video template use for each product?Campaign templates › Launch on products
- Can I launch a template on another marketplace?Campaign templates › Launch on products
- How do I copy templates to another Gloriads account?Campaign templates › Copy templates to another account
- How do I export and import templates?Campaign templates › Copy templates to another account
- How do I share a template with a link?Campaign templates › Copy templates to another account
- What does a copied template leave behind?Campaign templates › Copy templates to another account
- How do I create many campaigns at once from a list?Bulk launch
- How do I write a launch plan?Bulk launch › 1. Your plan
- Can I import a spreadsheet of keywords?Bulk launch › 1. Your plan
- Can a bulk launch add broad match modifier keywords?Bulk launch › 1. Your plan
- How are the campaigns split and named?Bulk launch › 2. Settings
- Can I launch Sponsored Brands video campaigns in bulk?Bulk launch › Sponsored Brands video
- How do I choose the video of each product?Bulk launch › Choose each product's video
- Where do I put the video in my plan?Bulk launch › Choose each product's video
- Can Gloriads upload my videos to Amazon?Bulk launch › Send your videos to Amazon
- Are the campaigns created paused?Bulk launch › 3. Preview and launch
- Can I launch more than 300 products at once?Bulk launch › Very big launches
- How do I stop a launch that is sent in parts?Bulk launch › Very big launches
- What happens when my account reaches Amazon's campaign limit?Bulk launch › Very big launches
- How do I add negatives to every ad group a search finds?Add negatives › 2. Ad groups
- How do I add a negative keyword to many campaigns at once?Add negatives
- Can I add negatives to Sponsored Brands or Display campaigns?Add negatives › Choose the type of campaign
- Can I use a Library list as negatives?Add negatives › 1. Negatives
- Does Gloriads add a negative twice?Add negatives › 3. Preview and approve
- Will it block my own brand?Add negatives › 3. Preview and approve
- How do I tick all the ad groups a search shows at once?Add targets › 2. Ad groups
- Can I add several Library lists at once?Add targets › 1. Keywords and ASINs
- How do I add a keyword or an ASIN to many ad groups at once?Add targets
- Why did an ad group not get my ASINs, or my keywords?Add targets › Keywords go to keyword ad groups, ASINs to product ones
- How do I turn a search term that sells into a keyword?Add targets › From Search terms
- What does « Expanded » do for an ASIN?Add targets › 1. Keywords and ASINs
- Do I have to give each target a bid?Add targets › 1. Keywords and ASINs
- Can I add ASIN targets to Sponsored Display campaigns?Add targets › Choose the type of campaign
- Does Gloriads add a target twice?Add targets › 3. Preview and approve
- How do I rename many campaigns at once?Rename campaigns
- Which tokens can a naming convention use?Rename campaigns › 1. Naming convention
- Which campaigns can I rename?Rename campaigns › 2. Campaigns
- What if two campaigns would get the same name?Rename campaigns › 3. Preview and approve
- Why does a campaign keep its name?Rename campaigns › 3. Preview and approve
- Can I undo a renaming?Rename campaigns › 3. Preview and approve
- How do I lower every bid above a campaign's maximum?Bid limits › Check, then apply
- Which bids does Bid limits check?Bid limits › Check, then apply
- Can I undo Bid limits?Bid limits › Check, then apply
- How do I pause one ASIN in every campaign at once?Turn products on or off
- Does turning a product off pause its campaigns?Turn products on or off › What changes
- What happens to a Sponsored Brands ad that shows several products?Turn products on or off › What changes
- When should I turn a product off in every ad?Turn products on or off › When to use it
- Can I turn a product back on later?Turn products on or off › Preview, then approve
Activity & notifications
- Where do I see everything Gloriads did?Activity
- When exactly did a rule or an operation run?Activity
- How do I filter Activity by campaign or marketplace?Activity › Filter the list
- How do I save my filters and apply them again in one click?Activity › Saved filters
- How do I see only the operations that failed?Activity › Filter the list
- How do I sort Activity?Activity › Sort the list
- What did my rules do?Activity › What your rules did
- Why did my rule change this keyword?Activity › Why a rule changed something
- How do I see only the changes of a rule run that did not apply?Activity › Why a rule changed something
- Which version of my rule did a run use?Activity › Why a rule changed something
- How do I copy Amazon's id of a line?Activity › Each line
- How do I undo what Gloriads or a rule did?Activity › Undo
- Can I bring back a campaign Gloriads archived?Activity › Undo
- Why is a line struck through in Activity?Activity › Undo
- What do « Partly done » and « Check needed » mean?Activity › Operation status
- Why was a line refused by Amazon?Activity › Each line
- What do « Not delivering » and « Not accepted » mean?Activity › Each line
- How do I see a change in the Amazon Ads console?Activity › Each line
- How do I see changes made outside Gloriads?Activity › Changes made outside Gloriads
- What will Gloriads notify me about?Notifications › What you are told
- Why is my ad not delivering?Notifications › What you are told
- How do I see only my unread notifications?Notifications › Finding a notification
- How do I filter notifications by type or marketplace?Notifications › Finding a notification
- Can I see my oldest notifications first?Notifications › Finding a notification
- What do the colours of the notifications mean?Notifications › Finding a notification
- How long does Amazon take to review a new ad?Notifications › When Gloriads checks
- Do I get notifications by e-mail?Notifications › Reading them
- How do I mark notifications as read?Notifications › Reading them
- Can I see who on my team read a notification?Notifications › Reading them
Account & billing
- How much does Gloriads cost?Plans and tiers › The price
- Which plan should I choose?Plans and tiers › Nothing to choose
- How is my price decided?Plans and tiers › Nothing to choose
- Does my price go down if I spend less?Plans and tiers › Nothing to choose
- What if I spend more than the last tier?Plans and tiers › Above the last tier
- Is there annual billing?Plans and tiers › Annual billing
- Do I keep access after cancelling?Plans and tiers › Cancelling
- Do I need a credit card for the trial?Billing and trial › The free trial
- Will I be charged when the trial ends?Billing and trial › The free trial
- How do I add a payment method?Billing and trial › Adding a payment method
- How do I update my card?Billing and trial › Adding a payment method
- Can I pay by bank transfer?Billing and trial › Paying by bank transfer
- Where are my invoices?Billing and trial › Your invoices
- How do I add my VAT number or billing address?Billing and trial › Your invoices
- How do I upgrade or downgrade?Billing and trial › Your price each month
- How do I switch to annual billing?Billing and trial › Switching to annual
- How do I cancel my subscription?Billing and trial › Cancelling
- Is my data deleted if I stop paying?Billing and trial › Cancelling
- How do I delete my account?Billing and trial › Deleting your account
- How do I change the number format or language?Settings › Preferences
- How do I change my email or password?Settings › Security
- How do I change my name?Settings › Account
- How do I choose which e-mails I get?Settings › Notifications
- How do I invite someone to my account?Team and several Amazon accounts › Invite someone
- How much does a member cost?Team and several Amazon accounts › Invite someone
- What can each role do?Team and several Amazon accounts › Roles
- Can a client see only their own account?Team and several Amazon accounts › Limit someone to some advertisers
- How do I manage several Amazon Ads accounts?Team and several Amazon accounts › Several Amazon Ads accounts
- How do I see one client at a time?Team and several Amazon accounts › Show one advertiser at a time
- I belong to several Gloriads accounts. How do I switch?Team and several Amazon accounts › Belonging to several Gloriads accounts
- How do I leave an account I was invited to?Team and several Amazon accounts › Belonging to several Gloriads accounts
- Does each advertiser have its own Library and templates?Team and several Amazon accounts › Each advertiser has its own lists
- Are the never-negate lists shared between my advertisers?Team and several Amazon accounts › Each advertiser has its own lists
- How do I reuse a Library list for another advertiser?Team and several Amazon accounts › Each advertiser has its own lists
- Can a client limited to their brand see my other clients' lists?Team and several Amazon accounts › Limit someone to some advertisers
- Do two advertisers selling in the same country mix their figures?Team and several Amazon accounts › Show one advertiser at a time
- Can one rule work on two advertisers?Team and several Amazon accounts › Show one advertiser at a time
- What can I do in All advertisers?Team and several Amazon accounts › The agency dashboard
- How do I see which client needs attention?Team and several Amazon accounts › The agency dashboard
- How do I compare my clients' performance?Team and several Amazon accounts › The agency dashboard
- Can I export my clients' figures for a report?Team and several Amazon accounts › The agency dashboard
- Why does an Amazon account linked to my manager account not show up?Team and several Amazon accounts › Several Amazon Ads accounts
- Does the price change when I connect several Amazon Ads accounts?Team and several Amazon accounts › Several Amazon Ads accounts
- How do I turn on two-factor authentication?Two-factor authentication › Turn it on
- I lost my phone: how do I sign in?Two-factor authentication › Lost your phone
- How do I get new backup codes?Two-factor authentication › New backup codes
- I got an email saying my two-factor authentication will be removed. What do I do?Two-factor authentication › Someone asked to remove it
API & AI assistants
- Does Gloriads have an API?Get started with the API
- Is the API included in my plan and in the trial?Get started with the API
- How do I create an API key?Get started with the API › 1. Create a key
- How do I make my first API call?Get started with the API › 2. Make your first call
- Where is the API reference?Get started with the API › 3. Explore every endpoint
- What data can I read with the API?What the API reads › Endpoints
- How do I get my ad spend, sales and ACOS for a period?What the API reads › Totals of a period
- How do I choose the period of a report?What the API reads › Periods
- How do I compare a period with the previous one or last year?What the API reads › Compare two periods
- Can I filter by marketplace or ad type?What the API reads › Filters
- How do I get my figures day by day?What the API reads › Day by day or month by month
- How do I get each product's figures?What the API reads › Per product
- How do I get my Streaming TV figures?What the API reads › Streaming TV
- How do I list my campaigns and ad groups?What the API reads › Campaigns and ad groups
- How do I list a campaign's keywords and ads?What the API reads › Keywords, targets and ads
- Can I read my rules and what Gloriads changed?What the API reads › Rules and activity
- How do I see exactly what an operation changed?What the API reads › Rules and activity
- Are the API's figures the same as the dashboard's?What the API reads › How fresh the figures are
- Where do I send the API key?Authentication and API keys › Send the key in the Authorization header
- Can the API change my campaigns?Authentication and API keys › What a key can do
- How many API keys can I have?Authentication and API keys › Create a key
- How do I revoke an API key?Authentication and API keys › Revoke a key
- How do I disconnect an AI assistant?Authentication and API keys › AI assistants connected without a key
- What is the public demo key?Authentication and API keys › The public demo key
- What are the API rate limits?Limits and errors › Request limits
- What do the rate-limit headers mean?Limits and errors › Rate-limit headers
- What does an API error code mean?Limits and errors › Error codes
- How do pages work in the API?Limits and errors › Values and pages
- Can I ask ChatGPT or Claude about my account?Connect an AI assistant
- What can the AI assistant see?Connect an AI assistant › What the assistant can see
- How do I connect claude.ai?Connect an AI assistant › claude.ai
- How do I connect ChatGPT?Connect an AI assistant › ChatGPT
- How do I connect Claude Code, Cursor or VS Code?Connect an AI assistant › Claude Code
- Which Claude model should I use?Connect an AI assistant › claude.ai
Help
- The sign-in code never arrivesTroubleshooting › The sign-in code never arrives
- It says « Your subscription has ended »Troubleshooting › "Your subscription has ended"
- A payment failedTroubleshooting › A payment failed
- My spend differs slightly from the Amazon Ads consoleTroubleshooting › My spend differs slightly from the Amazon Ads console
- A new ad says « Pending review »Troubleshooting › A new ad says « Pending review »
- Why does Lifetime not go back to my first campaign?Troubleshooting › Lifetime does not go back to my first campaign
- Gloriads says « Reconnect needed »Troubleshooting › « Reconnect needed »
- How do I contact support?Troubleshooting › Still stuck?
- What data does Gloriads store?Privacy and security › What we store
- Does Gloriads see my card or password?Privacy and security › What we never see
- Is my data sold or encrypted?Privacy and security › How it is protected
- What happens to my data if I leave?Privacy and security › If you leave